Frequently Asked Questions

OZPlug is built for ounce shoppers who want more value, more flexibility, and a simple way to shop quality flower in larger quantities.

Pick your budget, choose multiple strains, and build a full ounce split. It is made for customers who want variety without buying each strain separately.

Yes. When the ounce builder is available, you can mix multiple eligible strains in one ounce bundle based on the available options shown on the page.

Products are listed with lab result access when available. You can check COA or lab result information from the product page or lab results area of the site.

Orders are packed carefully and shipped in discreet packaging. Tracking details are provided after the order is processed.

After your order is processed, tracking information is sent to the contact details used at checkout. You can also use the tracking page if it is enabled on the store.

Contact support with your order number and the email used at checkout. The team can help review tracking, order status, or product-related concerns.

You can use the account area to sign in, manage details, and view available customer options. Checkout requirements may depend on the store settings active at the time of purchase.