Privacy

This Privacy Policy explains how OZPlug may collect, use, store, and share information when you visit the website, create an account, place an order, contact support, or interact with our marketing.

We may collect information such as your name, email address, phone number, billing address, shipping address, account details, order history, payment-related information, support messages, device information, IP address, browser data, and website activity.

We use information to process orders, verify eligibility, provide customer support, deliver products, improve the website, prevent fraud, send service updates, send marketing messages when permitted, and comply with legal or operational requirements.

Our store may use Shopify, payment processors, shipping providers, analytics tools, email/SMS platforms, fraud prevention tools, and other service providers. These providers may process information needed to operate the store and provide services.

The website may use cookies, pixels, analytics, and similar technologies to keep the site working, remember preferences, measure performance, improve marketing, and understand how customers use the store. Browser settings may allow you to block or delete cookies.

If you sign up for marketing, we may send promotional messages. You can unsubscribe using the link or instructions in the message. Order, account, and service-related messages may still be sent when needed.

We may share information with trusted service providers, compliance or verification partners, fraud prevention tools, shipping partners, payment processors, professional advisors, or authorities when required by law or necessary to protect the store, customers, or others.

We use reasonable safeguards to protect information, but no website or online service can guarantee complete security. We keep information as long as needed for business, order, legal, tax, fraud prevention, and customer support purposes.

You may request access, correction, deletion, or other privacy-related support where applicable. Some information may need to be kept for legal, tax, fraud prevention, order history, or compliance reasons.

This website is not intended for anyone under 21. We do not knowingly collect personal information from anyone under 21. If you believe someone under 21 has provided information, contact us so we can review the issue.